Privacy, Terms, and Conditions

Effective Date: 1/1/2023

At Clog911, your privacy is a priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, billing address, and other details required for service requests or customer support.
Usage Data: Information on how you use our website, such as your IP address, browser type, and pages visited.
Payment Information: Credit card or other billing information when you make payments for services rendered.

2. How We Use Your Information

We may use your information for the following purposes:

To provide, operate, and maintain our services.
To process payments and send invoices.
To respond to inquiries and provide customer support.
To send marketing and promotional communications (only if you opt-in).
To improve and personalize user experience on our website.

3. How We Protect Your Information

We employ administrative, technical, and physical security measures to protect your personal data from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We will not sell, rent, or share your personal information with third parties except in the following cases:

To third-party service providers who assist with our business operations (e.g., payment processors, customer service).
To comply with legal obligations or in response to a court order.
In the event of a merger, acquisition, or asset sale.
We will not share your personal or mobile information with third parties for marketing purposes under any circumstances

5. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt-out of receiving marketing communications at any time. To opt out of future communications, text STOP or UNSUBSCRIBE.
Request that we restrict the processing of your personal data.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.

7. Children's Privacy

Our website and services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Clog911
PO Box 307
Wausau, WI 54402
Email: Service@clog911.com
Phone: 715-301-9909

Terms and Conditions for Clog911

Effective Date: 1/1/2023

By accessing or using the services provided by Clog911, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Services Provided

Clog911 offers professional drain cleaning, plumbing, and related services in Wausau, WI, and surrounding areas. These services are available to both residential and commercial customers.

2. Payment Terms

All payments are due upon receipt of service unless otherwise agreed upon.
We accept various forms of payment, including credit cards, checks, and cash.
If payment is not received on time, we may charge late fees or discontinue service until payment is made.

3. Service Guarantee

We strive to provide high-quality drain cleaning services. If you're not satisfied with the service provided, please contact us within [insert number] days, and we will make reasonable efforts to resolve the issue.

4. Customer Responsibilities

Customers must:

Provide accurate information when booking services.
Ensure that their property is accessible for our technicians.
Notify us of any issues or concerns related to the services we provide.

5. Limitation of Liability

Clog911 is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the cost of the service provided.

6. Cancellation and Refunds

You may cancel services up to [insert number] hours before the scheduled appointment without incurring a fee.
Refunds are issued only if the service was not provided as agreed or if a billing error occurred.

7. Termination

We reserve the right to terminate services or access to our website at any time if you breach these Terms and Conditions.

8. Indemnification

You agree to indemnify and hold harmless Clog911 and its employees, contractors, and agents from any claims, damages, losses, and expenses arising out of your use of our services.

9. Messaging

Types of Messages:
- Promotional
- Informational
- Marketing Content
Message Frequency:
- Users may receive messages weekly.
Potential Charges:
- Message and data rates may apply.
Instructions for Users:
- To stop receiving messages, text STOP to 715-301-9909.
- For assistance, text HELP to 715-301-9909.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Wisconsin.

11. Changes to These Terms

Clog911 may modify these Terms and Conditions at any time. The updated terms will be posted on this page with an updated "Effective Date."

12. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us at: Clog911
PO Box 307
Wausau, WI 54402
Email: Service@clog911.com
Phone: 715-301-9909

Report abuse

Email: Service@clog911.com

Phone: 715-301-9909

Mailing: Clog911 LLC

Clog911 LLC - Drain & Sewer